Help & Support
1 error prohibited this ticket from being saved
There were problems with the following fields:
Description of issue
How Can We Help?
I want to become a partner
I did not make a payment
Selfie. How to?
Passport/ID document. How to?
My card was charged, why?
Where is my cryptocurrency?
I want to cancel the payment
I am experiencing a technical error
Why is my payment pending?
I need help with my wallet or I need wallet support
What is the status of my payment?
Why was my payment declined?
I want to get a refund
Email address used on your transaction
Simplex Payment ID (the long string of letters and numbers you received by email)